(Urgent) Hotel Guest Service Assistant (Bell Boy)

Information 

Company: Divine Kathmandu Hotel

Location: Thamel, Paknajol, Kathmandu-16, Nepal

Position Title: Hotel Guest Service Assistant (Bellboy)

Employment Type: Full-time (Shift-based)

About the Role

Divine Kathmandu Hotel is seeking a physically fit, active, well-mannered, and customer-oriented male candidate to join our front-of-house hospitality team. As a Hotel Guest Service Assistant, you will serve as the primary point of contact for welcoming guests, managing luggage, and ensuring an exceptional arrive-and-depart experience.

Key Responsibilities:

• Guest Reception & Support: Welcome guests warmly upon arrival, guide them through the check-in and check-out procedures, and direct them to their rooms.

• Luggage Handling: Assist guests with the safe transfer, handling, and delivery of luggage and personal belongings to and from their rooms.

• General Guest Assistance: Respond promptly and politely to guest inquiries, offer basic assistance, and provide local information when requested.

• Service Excellence: Maintain a clean, professional appearance and strictly adhere to the hotel's hospitality and customer service standards.

Key Requirements & Qualifications: 

• Educational Background: Completed +2 / Intermediate Level (or equivalent).

• Language & Communication: Good English speaking and strong interpersonal communication skills.

• Physical & Personal Traits: Physically fit, energetic, well-mannered, and well-presented.

• Attitude: Polite, helpful, guest-oriented, and eager to learn.

• Experience: Freshers are welcome to apply (prior hotel/hospitality experience is a plus).

Work Schedule & Benefits

• Duty Hours (Shift System):

  • Morning Shift: 6:00 AM – 2:00 PM

  • Evening Shift: 2:00 PM – 10:00 PM

• Benefits: Complimentary duty meals provided by the hotel.