About Us
Home’s Guest House is a warm, welcoming hospitality venue located in the historic city of Bhaktapur, Nepal. Operating under our motto, "Feel Like Home!", we strive to provide exceptional service, comfort, and memorable stay experiences to all our local and international guests.
Position Overview:
- Job Title: Front Desk Receptionist (Male)
- Company: Home’s Guest House
- Location: Bhaktapur, Nepal
- Job Type: Full-time
- Remuneration / Salary: NPR 12,000 – 15,000 per month
Key Responsibilities:
- Guest Reception & Check-In/Check-Out: Greet guests upon arrival, process check-ins and check-outs efficiently, and manage guest registration.
- Customer Service: Maintain a friendly, approachable, and professional demeanor while addressing guest inquiries, providing local information, and resolving customer concerns.
- Communication & Inquiries: Handle incoming phone calls, emails, and message inquiries in a timely and professional manner.
- Operational Duties: Maintain accuracy in guest records, billing/invoicing, and manage general front desk daily tasks responsibly and punctually.
Requirements & Qualifications:
- Skills: Excellent verbal and written communication skills with a strong focus on customer service.
- Personal Attributes: Honest, punctual, reliable, and possesses a positive, professional attitude.
- Experience: Prior experience in hotel or guest house reception is considered a strong advantage.