Customer Service Representative

Customer Service Representative

Location: Kathmandu, Nepal
Job Type: Full-Time
Position: Customer Service Representative
Experience: Freshers and experienced candidates can apply
Salary: Negotiable / As per company policy

Job Description

We are looking for a friendly, responsible, and motivated **Customer Service Representative** to join our team. The successful candidate will communicate with customers, understand their needs, provide helpful solutions, and maintain excellent customer relationships.

Key Responsibilities

* Respond to customer inquiries through phone, email, chat, or social media.
* Provide accurate information about products and services.
* Handle customer complaints and resolve issues professionally.
* Follow up with customers and ensure their satisfaction.
* Maintain customer records and update information when required.
* Coordinate with other departments to resolve customer issues.
* Maintain a professional and positive attitude at all times.

Requirements

* Good communication and interpersonal skills.
* Good spoken and written English and Nepali.
* Basic computer knowledge and ability to use email and online communication tools.
* Customer-focused, polite, and patient.
* Ability to work independently and as part of a team.
* Previous customer service experience is an advantage but not mandatory.

What We Offer?

* Competitive salary.
* Friendly and professional working environment.
* Training and learning opportunities.
* Career growth opportunities.
* Supportive team environment.

How to Apply?

Interested candidates are encouraged to apply through WorkNepali.

Register and apply for this position at:
www.worknepali.com

Apply before the vacancy is filled!